ServiceNow upgrade
Upgrade Facilitation
ServiceNow releases a new version of the Now Platform twice per year. It’s essential to maintain the latest releases to ensure that you can take advantage of new features and functionality, thereby increasing your productivity and avoiding known pitfalls.
ServiceNow recommends upgrading your ServiceNow instances at least once a year to stay no more than one version behind the latest release. ServiceNow upgrades can be a significant project.
Like any other formal IT project, managing a ServiceNow upgrade takes time, knowledge and resources. Before launching a ServiceNow upgrade, it is important to understand how your ServiceNow instance is currently operating and the performance level of key business functionalities.
How we can assist
How We Can Assist
Upgrading your ServiceNow instance requires detailed planning, testing and validation. While there is a range of materials available from ServiceNow to assist the upgrade process, TCloud is here to assist and guide you with the upgrade process.
TCloud implements industry best practices to ensure the safe and effective upgrade of your Now Platform. We overlay a project management framework on top of the technical upgrade to better assist you.